Yes. WhiteAu can help you close your existing gold loan and release your pledged gold jewellery.Our team will guide you through the required documentation, loan settlement, gold release, purity assessment, valuation, and final settlement process.

Yes. WhiteAu can assist in releasing gold that has been pledged with a bank or finance company.Simply bring your valid pledge receipt or relevant gold loan documents to our branch. After completing the necessary verification and formalities, WhiteAu can arrange the funds required to settle the outstanding loan amount and facilitate the release of your pledged jewellery.

If you are not satisfied with the valuation offered after your pledged gold is released, you can choose to take back your gold by paying the gold release amount plus 5%, subject to the applicable terms and conditions.This gives you an opportunity to review the valuation before completing the final transaction.

If the final value of your gold is lower than the amount WhiteAu paid to release the pledged jewellery, you will be required to pay the difference amount, as applicable under the agreed terms. Our team will explain the applicable amount and settlement terms before the transaction is finalized.

Yes, you may be able to retain a portion of your released gold. However, you must inform the WhiteAu branch executive in advance, before the final valuation and settlement, so the necessary arrangements can be made.